Refund & Return Policy

Tara The Fashion · Mohanlalganj, Lucknow

1.Purpose

We mean to send the right goods in good condition. Size, colour, seal or transit can still go wrong. This policy says when a return or refund is due.

2.Clothes, sarees, kurtis, jewellery, innerwear

Tell the shop within 7 days, unused, unwashed, with tags and packing. Worn, washed or torn goods will not be taken back. Innerwear and nighties cannot return once the seal is broken, for hygiene. Check jewellery polish and stones; ordinary wear after use is not a refund.

3.Beauty

Creams, attar and opened bottles cannot return after the seal is broken or they have been used. If goods are spoiled or wrong, send a photo and the order code at once.

4.Defects and wrong items

If colour, size or the photo does not match, or stitching/print is faulty, the defect desk opens a case. The shop will choose a swap, a mend or a refund. Stock may go back into the same godown it was picked from.

5.Cancelling

An order still with the salesman, not yet picked, can usually be cancelled. After dispatch, cancel is hard; if the courier returns it, the refund follows the original payment path. On a promo order the refund is of the amount actually paid.

6.Refund timing

An approved refund is usually 5–7 working days on the same UPI, gateway or cash path. Bank or app delay is outside the shop's hands.

7.How to tell us

Send the order code, a photo and the reason by phone 9415632920, WhatsApp, or the catalog account. Without the order code, checks are slower.

8.Final call

The shop may refuse misuse, repeated false claims or returns with a broken seal. This policy may change; the latest text is on this page.

Contact for this policy: 9415632920 · contact@tarathefashion.in · tarathefashion.in